Privacy Policy

Last Updated: January 2026

Crossroads Wellness (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit an application, request information, or interact with us online.

By using this website, you agree to the collection and use of information as described in this policy.

Information We Collect

We may collect personal information in the following ways:

Information You Voluntarily Provide

This includes information you share when you:

  • Submit a retreat application

  • Request more information

  • Contact us via forms or email

  • Sign up for newsletters or resources

  • Register for an event or retreat

  • Make a payment or purchase

This may include:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth or age range

  • Emergency contact information

  • Dietary or health accommodations (if voluntarily provided)

  • Spiritual or personal information (if voluntarily provided)

  • Payment and billing information (processed securely)

Automatically Collected Information

When you browse the site, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

  • Referring website links

This helps us improve our website and user experience.

How We Use Your Information

We may use your information to:

  • Process and review retreat applications

  • Respond to inquiries and requests

  • Provide event or program details

  • Send confirmations and updates

  • Deliver email communications and newsletters

  • Personalize your experience

  • Improve our website and services

  • Process payments and billing

  • Communicate important policy or schedule changes

  • Comply with legal or safety requirements

We will never sell your information to third parties.

Email Communications

By submitting a form or application, you may receive emails related to:

  • Your inquiry or request

  • Application updates

  • Retreat information

  • Promotional updates

  • Newsletters or resources

You may unsubscribe from marketing emails at any time by clicking “unsubscribe” at the bottom of any email.

Payment Processing

Payments for retreats or services may be processed through third-party providers (e.g., Stripe, PayPal, Square, etc.). We do not store or retain full credit card details on our servers. Payment providers handle sensitive financial data in accordance with their own security practices.

Sensitive Information (Health, Dietary, Spiritual)

Because our retreats may involve dietary, health, or spiritual components, you may choose to provide additional personal information such as:

  • Dietary restrictions

  • Allergies

  • Mobility limitations

  • Wellness goals

  • Spiritual background

This information is used solely to ensure a safe and supportive retreat experience. Providing such information is always optional.

We treat this information with care and do not disclose it outside of essential retreat administration unless required by law.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Analyze site traffic

  • Remember preferences

  • Improve user experience

You can disable cookies at any time in your browser settings.

Information Sharing

We may share information with trusted third parties solely for operational purposes such as:

  • Payment processing

  • Email distribution

  • Retreat logistics

  • Web hosting and analytics

We do not sell or rent personal data to outside parties.

We may also disclose information if required by law or to protect the safety of users and staff.

Data Storage & Security

We implement reasonable security measures to protect your personal information. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our retreats and website are intended for adults 18 years and older. We do not knowingly collect or store information from children under the age of 18.

External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

Your Rights & Choices

You may request to:

  • Access your personal information

  • Update or correct inaccurate information

  • Request deletion of your information (where feasible)

  • Unsubscribe from email communications

To submit a request, contact us at:

info@crossroadswellnesslife.com

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Crossroads Wellness

info@crossroadswellnesslife.com

941-729-5252